Sam Zell on Entrepreneurialism

Yesterday I had the good fortune to see Sam Zell talk. His wisdom, intelligence, and incisiveness, delivered more directly than most are capable of, is refreshing and inspiring.

I liked his comments on what makes a good entrepreneur:

  • The ability to identify problems and come up with a solution. It’s an “innate gene”: it’s an unescapable, always-present way of life.
  • Failure cannot be part of an entrepreneur’s vocabulary; even when it is unjustified, entrepreneurs are always confident.

Subsequently, Mr. Zell identified what separates good entrepreneurs from bad: the ability to execute. He called the ability to execute the most “underrated driver” of successful businesses.

More here and here.

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Business Development at Twitter

Twitter is hiring a BizDev person.

Given that:

  • Twitter’s buzz is approaching the same stratosphere as Facebooks’;
  • Bloggers’ number one pastime these days is pontificating what Twitter’s business model is/will/should be;
  • The optimal business model for Twitter remains unclear;
  • Growth is exploding and that Twitter is rapidly becoming mainstream, wherein both people and companies are relying on it every day as an integral part of their commercial communications;

It is hard to imagine a more fun and challenging job! The stakes are big, the way uncertain…this is such cool opportunity that I couldn’t help but spend my lunch hour thinking about what I think Twitter BizDev should do.

If I were Twitter BizDev, here is how I would start:

  • Explore charging for commercial use of the service. For example, charge Dell to use the service; perhaps fixed costs for reserving a name, and variable costs for each tweet sent or read by followers. This is the most obvious revenue source, but it is also filled with landmines: introducing the friction of not being a costless system is hazardous to the explosive growth of Twitter and its “information wants to be free” culture, so such commercialization must be done cautiously and subtly.
  • Continue to develop paid placement. What Twitter has done to date (recommend paid-placement followees) is perhaps just proof of concept. I can imagine very sophisticated follow recommendations, which usually would need to be voluntarily pulled by the user from Twitter, but could also very occasionally be pushed by Twitter. For example, if I ever tweet about pasta, Twitter has the opportunity to make me aware of time-sensitive and geo-proximal restaurant tweeters and tweets.
  • Continue developing and offering free non-commercial use of a comprehensive API. Do everything possible to continue the explosive growth of the use of the API. Selectively begin to charge for commercial use of the API: extract only a small portion of the rent for a few of the most profitable users of the API. Do this slowly and un-aggressively as per above.
  • Explore partnerships with anybody who realizes revenue from text messages. The adoption of Twitter increases those firms’ revenue, and there is no reason why Twitter shouldn’t attempt to capture some of that. I recognize that in many of those situations, Twitter has little leverage, so even though it is creating revenue for these companies, it will have a tough time capturing any portion of it. Perhaps there are ways to create leverage?
  • Search, baby! Twitter is rapidly becoming the ultimate source of data for real time searches, and it is this data which is which is the most exciting and begets Twitter being used in the same sentence as Google. It is why Google and Microsoft are going head-to-head in their rumored fight over acquiring Twitter. Assuming Twitter chooses not to sell just yet, there are 2 tactics for monetizing search that should start to be developed:
    • Facilitate commercial 3rd party exploitation of the crown jewels, by allowing Google, Microsoft, Yahoo, OneRiot, Lijit, et al to fully index tweets, and charge them for use.
    • Develop an enterprise market awareness subscription business: for example, Dell could subscribe to a daily Dell report.

All of these directions must be explored with a light touch, learning as much as possible with each deal. This is because, as mentioned above, it is paramount that nothing is done to dampen Twitter’s explosive growth. Secondly, the perspective must be one of a very thin haircut across a broad audience: the network effects are so dominant for Twitter that pricing any entity out of the market really diminishes the value of the entire ecosphere (as well as enables competitors). There is a lot of organizational learning that must happen not just around how to maximize revenue, but also about what the optimal mix of revenue and resulting friction is.

If you were Twitter BizDev, what would you do?

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Entrepreneurial Batting Averages

My friend Brad Feld often talks about the important and constructive role that failure has in the entrepreneurial process.

Today’s post-du-jour comes from Will Price, whose mentor has a great perspective on failure. The money quote:

“…the key is to get up in the that batter’s box and take a swing. And all you have to do is hit one single, a couple of doubles, and an occasional homerun out of every 10 at-bats and you’re going to be the best hitter or best leader around.” – John Donahoe, CEO eBay

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The Creators of the New Business Model for Music

Musically, I’m not a huge NIN fan. From an internet entrepreneur’s perspective, however, it appears as if Trent Reznor has an outsized dollop of business acumen. I admire his approach and learning process, and the results speak for themselves. Frank Rose’s review is a very interesting read about a man on the forefront of understanding how bands can make money in the internet era.

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More on IPTV

Following on the heels of my post yesterday about Internet TV:

The NYT has an interesting summary of the discussions about IPTV at The Cable Show last week.

Also, in the NYT’s technology section, is an interesting article about Internet-enabled STB’s.

Change is a comin’ to the cable industry.

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The Future of TV: IPTV is Roaring Toward Us

Me thinks Mark Cuban dost protest too much: his post on why traditional TV is here to stay is plainly self-serving, but thin on vision and logic (and, for Mr. Cuban, unusually obfuscatory!).

I see Internet TV coming within a handful of years to most every affluent US urban dwelling.

Here’s why:

a) Internet viewings of content traditionally seen on TV is taking off. Witness Hulu’s growth. The reasons for this are twofold: the viewing experience is now as good as on TV (because of widespread adoption of broadband), and because I have broad selection available on the Internet. In fact, some shows that I like I can only watch on my PC, because I don’t subscribe to a cable package that carries them.

b) While quite a bit of TV content is already available on the internet, what’s not already there now seems to be stampeding to get there. Disney, for example, is rumored to be negotiating right now to get in on the Hulu action. More are sure to follow. I think it possible that the selection of shows available on a PC will so dwarf what’s available on cable that cable may even become stigmatized as “limited”. When you’re in the mood to watch oh, say, Josh Bernstein, you’ll turn to the internet first.

c) What will the TV experience be like when Hulu et al are integrated with the rest of the internet, like Google, Facebook, and Twitter? Few can imagine all the possibilities, but viewer experience (and content owner experience too) is going to much much more dynamic – it will be far more engaging than just dumb ‘ole cable.

d) All of this internet content goodness is coming to your couch and big screen sooner than you may realize. This is because within a couple of months Internet set-top boxes (STB’s) will be available for a couple of hundred dollars. Plug in the box to your TV, fire up a Linux- or Android-based browser, and watch Hulu from your couch! These STB’s are fully HDTV and 1080p capable. Oh, and this is the price for early adopters; wait a year or two, and the hardware will be half as much.

e) And, when you’re sitting on your couch, will anyone bother to go through the pain of figuring out what’s currently available on cable when infinite content is immediately available and conveniently accessed? “Time-shifting” and super-cool DVR technology, you’ve just been obsolesced.

f) I should say something about content distribution costs: while it is true that the cost to deliver a movie over IP is still (slightly) more expensive than delivering it via cable, the difference is small (and shrinking), and I believe it is absolutely overwhelmed by the vastly superior convenience that will be (is alread) available via IP.

g) Not only will the viewer experience be superior, but the content owners will prefer viewers via IP as well. Not only will their ads be able to be much better targeted, but also, for paid content, the content owners will have much greater ability to flexibly set whatever price they want then they ever had over cable. And, content owners won’t have to deal with cable companies as an intermediator – so they’ll love it as a distribution channel.

I should note that I’m not a fanboy of either any STB manufacturers or of Hulu. In fact, I expect there to eventually be multiple Hulu’s; Yahoo and Google/Youtube are obvious wannabe’s in this space. Also, there may be content portals that in turn disintermediate the Hulu’s of the world; think google video search or companies like Boxee.

The conclusion I reach is straightforward: we’ll be watching media via IP on our big screen LCD TV’s in the very near future, and it will happen at the expense of the cable companies.

Cable, you’re being disintermediated.

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The Entrepreneur's Creed

The Entrepreneur’s Creed

I do not choose to be a common man. It is my right to be uncommon – if I can. I seek opportunity – not security. I do not wish to be a kept citizen, humbled and dulled by having the state look after me.

I want to take the calculated risk, to dream and to build, to fail and to succeed.

I refuse to barter incentive for a dole; I prefer the challenges of life to the guaranteed existence, the thrill of fulfillment to the stale calm of Utopia.

I will not trade my freedom for beneficence, nor my dignity for a handout. I will never cower before any master, nor bend to any threat.

It is my heritage to stand erect, proud, and unafraid; to think and act for myself, to enjoy the benefit of my creations and to face the world boldly and say:

This, with my family and friends, I have done. All this is what it means to be an entrepreneur.

Author unknown, via Dave Asprey.

(This is my third reblog of a Ben Casnocha post. Not only do I like what he writes, but I like what he reads, too!)

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Gretchen Rubin's manifesto on happiness:

Gretchen Rubin‘s Happiness Manifesto

  • To be happy, you need to consider feeling good, feeling bad, and feeling right, and an atmosphere of growth.
  • One of the best ways to make yourself happy is to make other people happy; One of the best ways to make other people happy is to be happy yourself.
  • The days are long, but the years are short.
  • You’re not happy unless you think you’re happy.
  • Your body matters.
  • Happiness is other people.
  • Think about yourself so you can forget yourself.
  • “It is easy to be heavy: hard to be light.” — G. K. Chesterton
  • What’s fun for other people may not be fun for you, and vice versa.
  • Best is good, better is best.
  • Outer order contributes to inner calm.
  • Happiness comes not from having more, not from having less, but from wanting what you have.
  • You can choose what you do, but you can’t choose what you like to do.
  • You manage what you measure.
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15 Things That Bob Sutton Believes (and I do too)

  1. Sometimes the best management is no management at all — first do no harm!
  2. Indifference is as important as passion.
  3. In organizational life, you can have influence over others or you can have freedom from others, but you can’t have both at the same time.
  4. Saying smart things and giving smart answers are important. Learning to listen to others and to ask smart questions is more important.
  5. Learn how to fight as if you are right and listen as if you are wrong: It helps you develop strong opinions that are weakly held.
  6. You get what you expect from people. This is especially true when it comes to selfish behavior; unvarnished self-interest is a learned social norm, not an unwavering feature of human behavior.
  7. Getting a little power can turn you into an insensitive self-centered jerk.
  8. Avoid pompous jerks whenever possible. They not only can make you feel bad about yourself, chances are that you will eventually start acting like them.
  9. The best test of a person’s character is how he or she treats those with less power.
  10. The best single question for testing an organization’s character is: What happens when people make mistakes?
  11. The best people and organizations have the attitude of wisdom: The courage to act on what they know right now and the humility to change course when they find better evidence.
  12. The quest for management magic and breakthrough ideas is overrated; being a master of the obvious is underrated.
  13. Err on the side of optimism and positive energy in all things.
  14. It is good to ask yourself, do I have enough? Do you really need more money, power, prestige, or stuff?
  15. Jim Maloney is right: Work is an overrated activity.

Hat tip to Ben Casnocha, whose blog is emerging as one of my favorites.

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Cashtration?!

Here are the winners of this year’s Washington Post’s Mensa Invitational which once again asked readers to take any word from the dictionary, alter it by adding, subtracting, or changing one letter, and supply a new definition:

1. Cashtration (n.): The act of buying a house, which renders the subject financially impotent for an indefinite period of time.

2. Ignoranus: A person who is both stupid and an asshole.

3. Intaxication: Euphoria at getting a tax refund, which lasts until you
realize it was your money to start with.

4. Reintarnation: Coming back to life as a hillbilly.

5. Bozone (n.): The substance surrounding stupid people that stops bright ideas from penetrating. The bozone layer unfortunately, shows little sign of breaking down in the near future.

6. Foreploy: Any misrepresentation about yourself for the purpose of getting laid.

7. Giraffiti: Vandalism spray-painted very, very high

8. Sarchasm: The gulf between the author of sarcastic wit and the person who doesn’t get it.

9. Inoculatte: To take coffee intravenously when you are running late.

10. Osteopornosis: A degenerate disease. (This one got extra credit.)

11. Karmageddon: It’s like, when everybody is sending off all these really bad vibes, right? And then, like, the Earth explodes and it’s like, a serious bummer.

12. Decafalon (n.): The grueling event of getting through the day consuming only things that are good for you.

13. Glibido: All talk and no action.

14. Dopeler Effect: The tendency of stupid ideas to seem smarter when they come at you rapidly.

15. Arachnoleptic Fit (n.): The frantic dance performed just after you’ve accidentally walked through a spider web.

16. Beelzebug (n.): Satan in the form of a mosquito, that gets into your bedroom at three in the morning and cannot be cast out.

17. Caterpallor (n.): The color you turn after finding half a worm in the fruit you’re eating.

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