Categories

Business Development at Twitter

Twitter is hiring a BizDev person.

Given that:

  • Twitter’s buzz is approaching the same stratosphere as Facebooks’;
  • Bloggers’ number one pastime these days is pontificating what Twitter’s business model is/will/should be;
  • The optimal business model for Twitter remains unclear;
  • Growth is exploding and that Twitter is rapidly becoming mainstream, wherein both people and companies are relying on it every day as an integral part of their commercial communications;

It is hard to imagine a more fun and challenging job! The stakes are big, the way uncertain…this is such cool opportunity that I couldn’t help but spend my lunch hour thinking about what I think Twitter BizDev should do.

If I were Twitter BizDev, here is how I would start:

  • Explore charging for commercial use of the service. For example, charge Dell to use the service; perhaps fixed costs for reserving a name, and variable costs for each tweet sent or read by followers. This is the most obvious revenue source, but it is also filled with landmines: introducing the friction of not being a costless system is hazardous to the explosive growth of Twitter and its “information wants to be free” culture, so such commercialization must be done cautiously and subtly.
  • Continue to develop paid placement. What Twitter has done to date (recommend paid-placement followees) is perhaps just proof of concept. I can imagine very sophisticated follow recommendations, which usually would need to be voluntarily pulled by the user from Twitter, but could also very occasionally be pushed by Twitter. For example, if I ever tweet about pasta, Twitter has the opportunity to make me aware of time-sensitive and geo-proximal restaurant tweeters and tweets.
  • Continue developing and offering free non-commercial use of a comprehensive API. Do everything possible to continue the explosive growth of the use of the API. Selectively begin to charge for commercial use of the API: extract only a small portion of the rent for a few of the most profitable users of the API. Do this slowly and un-aggressively as per above.
  • Explore partnerships with anybody who realizes revenue from text messages. The adoption of Twitter increases those firms’ revenue, and there is no reason why Twitter shouldn’t attempt to capture some of that. I recognize that in many of those situations, Twitter has little leverage, so even though it is creating revenue for these companies, it will have a tough time capturing any portion of it. Perhaps there are ways to create leverage?
  • Search, baby! Twitter is rapidly becoming the ultimate source of data for real time searches, and it is this data which is which is the most exciting and begets Twitter being used in the same sentence as Google. It is why Google and Microsoft are going head-to-head in their rumored fight over acquiring Twitter. Assuming Twitter chooses not to sell just yet, there are 2 tactics for monetizing search that should start to be developed:
    • Facilitate commercial 3rd party exploitation of the crown jewels, by allowing Google, Microsoft, Yahoo, OneRiot, Lijit, et al to fully index tweets, and charge them for use.
    • Develop an enterprise market awareness subscription business: for example, Dell could subscribe to a daily Dell report.

All of these directions must be explored with a light touch, learning as much as possible with each deal. This is because, as mentioned above, it is paramount that nothing is done to dampen Twitter’s explosive growth. Secondly, the perspective must be one of a very thin haircut across a broad audience: the network effects are so dominant for Twitter that pricing any entity out of the market really diminishes the value of the entire ecosphere (as well as enables competitors). There is a lot of organizational learning that must happen not just around how to maximize revenue, but also about what the optimal mix of revenue and resulting friction is.

If you were Twitter BizDev, what would you do?

Related posts:

  1. Post du Jour – Localized Twitter Marketing Andrew Hyde has a great post today about how non-internet...
  2. The Future of TV: IPTV is Roaring Toward Us Me thinks Mark Cuban dost protest too much: his post...
  3. The Creators of the New Business Model for Music Musically, I’m not a huge NIN fan. From an internet...

Related posts brought to you by Yet Another Related Posts Plugin.

This website uses IntenseDebate comments, but they are not currently loaded because either your browser doesn't support JavaScript, or they didn't load fast enough.

Leave a Reply

 

 

 

You can use these HTML tags

<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>